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  Home > Products & Services > CDC Front Office

CDC Front Office

Taking care of your customers is essential to success. Your customers today expect more from you than ever before in terms of breadth of products and services, speed of execution, quality of service, and consistency across all interactions. Leading companies now focus on the customer experience as a competitive differentiator and a means of driving profitable revenue growth.

Our customers, including Barclays Bank, Applied Biosystems, Beazer Homes, and many others, are transforming into full-service relationship centers—they are gathering customer intelligence from all touch-points and using it to ensure consistent and informed marketing, sales, and service across all channels. With CDC Front Office solutions, you can do the same.

Discover How We Can Help You

Our Applications	Value
Pivotal CRM	Highly flexible customer relationship management (CRM) solutions that meet the unique requirements of select industries and easily and cost-effectively adapt to company-specific business practices, allowing you to embed your competitive advantage and stay nimble in the face of change.
Saratoga CRM Thin Client	Saratoga CRM Thin Client is a "Software as a Service" (SaaS) solution developed specifically for enterprise needs. With Saratoga CRM Thin Client, users enjoy easy access and full capabilities from any browser while IT saves money on deploying, updating, and maintaining a CRM solution.
CDC MarketFirst	Complete marketing automation and lead management suite that can help you launch complex multi-wave, multi-channel campaigns that intelligently adapt to prospect needs. Leverage CDC MarketFirst across your business to nurture prospects and opportunities, streamline common communications, survey customers, and more.
CDC Respond	Highly scalable suite of applications for complaint management and enterprise feedback management. Extend and improve customer-service capabilities for your front-line staff, while providing managers with the information they need to drive change and improve business practices.