Clients

When leading companies need to integrate their call center telephony platforms with their CRMs and other systems of record, they consistently turn to CDC Software. If customer experience matters to you, we can help – no matter what industry you’re in.

CDC’s technology integration solutions:

  • Increase brand loyalty and customer satisfaction by personalizing the service process
  • Are deployed in a fraction of the time needed for a custom coding project
  • Carry a substantially lower total cost of ownership than custom integrations
  • Work out of the box with leading CRM and telephony systems
  • Are flexible and scalable enough to account for future growth and technology changes
  • Can be implemented in the cloud, on-premise, or in a hybrid environment

CDC Software Clients – Sample List

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Retail & Consumer Goods

  • Chico’s
  • PVH (owner of Calvin Klein, Tommy Hilfiger, IZOD, Arrow and Heritage brands)
  • The RealReal
  • Ready Flowers
  • Polar
  • Floor & Decor

Logistics

  • Descartes

Software

  • Zendesk
  • Salesforce
  • Freshdesk
  • Freshservice
  • FreshBooks
  • KBH Business Management Systems
  • HappyFox
  • Electronic Express
  • Campaign Track

Telecom

  • T-Mobile
  • Zyxel

Media

  • NBC Universal – Comcast

Information / Analytics

  • Elsevier

Banking & Finance

  • Ziegler
  • Vend

Consulting & Professional Services

  • Grant Thornton

Travel

  • La Compagnie Des Vacances

Government

  • FCC
  • US House of Representatives

Nonprofit

  • The Salvation Army

Pharma

  • Takeda Pharmaceutical

Aviation

  • Air Greenland

Commerce

  • Blue Nile