CDC Software lets you easily connect your telephony system with your CRM or ticketing solution and other contact center systems with zero custom code required.
Our powerful CTI solution connects more than 90 leading contact center systems, with more being added every week.
Telephony
Avaya IP Office™ Platform
Avaya IP Office™ Contact Center
Avaya Contact Center Select
Avaya Aura Contact Center (AACC)
Avaya Aura Communication Manager (AACM)
Avaya Contact Recorder
Avaya Call Management System (CMS) – H
Avaya Call Management System (CMS) – R
Avaya Content Store
Cisco Unified Contact Center Enterprise (UCCE)
Cisco Unified Communications Manager (CUCM)
Unified Contact Center Express (UCCX)
Mitel Open Integration Gateway (OIG)
Mitel 450/500
Mitel MiCloud Connect
Mitel MiVoice Connect
8×8
Vonage Contact Center
Vonage Business Cloud
Vonage Enterprise
Microsoft Teams
Siemens
3CX
Amazon Connect
Alcatel CSTA
Broadsoft
Zoom
Asterisk A
Asterisk B
QueueMetrics
TelePo
DialPad
Allworx
Switchvox
RingCentral
inContact
Genesys Cloud
Genesys Pure Connect
CRM
Zendesk
Zendesk Sell
Freshdesk
Freshsales
HappyFox
Freshworks CRM
MuleSoft
Freshservice
Radix
Open Systems
MS Dynamics 365
Salesforce
Call Recording Connectors
SmartLogger
Vonage
CallCabinet
Oaisys
Calabrio
Nice
MediaSense
Zoom
RecordX
Verint
SIP Print
MiaRec
Mitel MiVoice
Avaya Voicemail Pro
Xima
Transcription
CrossRecorder
QualityManager
SFTP/FTP
Generic Email
DialPad
Asterisk
Communication Channel Connectors
Azure Queues
Azure Service Bus
ActiveMQ
HTTP/HTTPS
SSH
WCF
RabbitMQ
CDC Platform Connectors
Utility Services
EventRecorder
Job Processor
Licensing
Event Translator
Metrics
Logging
Data Connectors
SQL Server
ActiveDirectory
Azure Storage
Azure Datalake
DataCache
Files
Custom Connectors
Agent Dashboard
AgyleTime/Playvox WFM
Ezyet
Misc Others
