CDC Software, a leading provider of highly configurable telephony-CRM integration solutions, has received $100,000 in funding from Ben Franklin Technology Partners of Northeastern PA.

The investment will be used to fund continued growth of CDC’s technology platform.

Used by companies in nearly 20 countries and 5 continents across the globe, CDC Software’s platform greatly reduces the time and cost of integrating telephony systems with Customer Relationship Management (CRM) and business systems. Highly configurable and supporting all major telephony providers, the platform provides complete customer data immediately to a representative answering a customer’s call to enable a productive and satisfying customer experience.