At CDC, we believe you have a right to know what type of information we may collect when you interact with us and our practices with respect to that information.
The guidelines contained herein apply only to information collected by or for CDC Software LLC (“CDC”). This includes, among other things, systems and websites operated by or for CDC (“Sites”). Websites which are linked to/from these Sites and via banner ads may have different policies; therefore, please review the privacy policy notices on those websites for details.
Collection of Information
CDC may ask you to provide Personal Information, meaning individually identifiable information, such as your email address, name, mailing address, telephone number, social security number, credit card number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information, to, among other things, which enable us to provide product or service support, to fill out a registration, to download certain software or to order products and services. CDC may combine the information you provide with other information we may collect from you or your devices or from third parties so that we can more effectively tailor our Sites, services and offerings to you.
CDC will not share the Personal Information you provide with any other parties, except: (a) with your consent (see below), (b) as may be required by law or court order, (c) to persons or companies CDC engages to carry out or provide support for our products and services or for the operation of our Sites or our business (in connection with joint marketing arrangements, co-branded relationships, or otherwise), or (d) to appropriate third parties, including law enforcement or other government agencies, in connection with a criminal investigation, fraud prevention, or other legal action or if CDC reasonably believes it is necessary to do so to protect CDC, its customers, or the public. CDC may also provide data from transactions that it believes to be fraudulent to third parties that provide fraud prevention services to CDC and other merchants.
Co-Branded Sites. When you visit or use a part of any website that is co-branded (i.e., including both CDC and non-CDC branding) or that is a part of a joint promotion involving CDC and one or more third parties (each a “Co-Branded Party”), you are providing and consenting to provide and are transmitting the Personal Information and other information collected, provided or obtained to CDC and to each of the Co-Branded Parties involved, without any other notice or further consent. Please note that we do not control any Co-Branded Parties’ use or treatment of information you provide to them and you should consult each of their privacy policies or any separate Co-Branded privacy policy posted on or linked from the Co-Branded Site to determine your rights with respect to their use and treatment of your information. You will need to communicate with us and each Co-Branded Party directly, as applicable, if you decide you no longer wish to receive communications or if you wish to change any information you have supplied.
Unless you instruct us otherwise, CDC may contact you to provide information about products, services, promotions, contests, or other activities or offerings that may be of interest to you. You can instruct us whether or not you wish to receive such information by checking or unchecking the box indicating your preference, as applicable, at the place where your information is collected. In addition, with each commercial email you receive from CDC or any of its business units, you will be given the opportunity to indicate if you do not wish to receive future commercial emails from CDC or the CDC business unit which sent it to you.
With your consent, CDC may share your Personal Information with third parties who may want to contact you about products, services or other offerings that may be of interest to you. CDC will seek to obtain your consent at the place where the information is collected either by an “opt-out” or “opt-in” method, or by other means (such as an email request). Each of these companies may have their own privacy policies. We do not control and are not responsible for these other parties, their privacy policies or their use or treatment of your Personal Information or other information. We make no representation regarding how any third parties use, manage, store, treat or maintain your Personal Information or other information and you should therefore carefully review all such third parties’ privacy policies. If you consent to receiving communications from any of these third parties, you will need to communicate with them directly if you later decide that you no longer wish to receive their communications. If you wish to withdraw your consent from any further sharing of your Personal Information with non-affiliated third parties for marketing purposes you may do so by notifying us and providing the requested information.
Under the California Consumer Privacy Act, you have the right to request that CDC Software not sell your personal data. While we never do this, you may request so here.
For instructions on how to request changes to the Personal Information you have provided to CDC, please e-mail us mbieber@cdcsoftware.com write to us at:
CDC Software LLC
Matthew Bieber, CEO
240 Market Street
Suite 1B
Bloomsburg, PA 17815
System Information: We may collect your computers’, network enabled devices’, systems’ and/or networks’ IP addresses and message information for system administration, record keeping, capacity planning, volume and other operational reasons, as well as for advertising as necessary in the conduct of our business. When you use our services, our systems may record this information, which may be stored.
We collect and maintain Personal Information and/or other information about visitors to our Sites, devices and users of devices that access or use our services and Sites, as well as anyone who sends us information or communications, and recipients of our communications. We use such information to, among other things, enhance and customize our Sites and services and the advertising and promotions we make available to attempt to create a better experience. If you visit or use the Sites or have registered or provided us with Personal Information about yourself, it is likely that “cookies” allow us to identify you and associate you with your registration, your devices, user name or ID, information and preferences. For a description of how we use “cookies” see the section below entitled “Cookies.”
Device ID: Some of the applications used in connection with our products and services generate a device identification (“ID”) value during installation or use. This is a number that serves to identify your computer or other device (e.g., for licensing purposes), and which contains no specific information about you, your device, or any files or other data on your system. Among other things, these ID values serve as an effective way to combat software piracy.
Cookies: When you visit any of our Sites, use one or more of our services, or receive emails from CDC, we may use technology commonly referred to as a “cookie” which stores small bits of data on your computer. While actual “cookie” technology is currently among the most common, we may use a wide variety of technological tools, means and mechanisms (e.g., XML technology, clickstream data, etc.) to help us to customize your experience to better match your interests and preferences and otherwise improve and enhance the services we provide. We will use the term “cookie” to refer to any and or all of these tools, means and mechanisms, whether they are currently available and in use, developed or discovered in the future or otherwise. We use cookies in a variety of ways. We may also use technology to detect the absence or presence of any versions of software or software updates installed on your computer and to track and monitor content you are downloading, streaming, using or otherwise accessing. Any or all of these activities can occur periodically or when necessary, without any other specific notice to you. We may also use cookies to identify your computer each time we automatically update or attempt to update your software. Cookies allow us to transmit and arrange for automatic installation of updates, modifications and even full re-installations of software on your computer to address security, digital rights management, interoperability or performance issues or to enhance the range of features and functions available through our Sites. Any or all of these activities can occur periodically or when necessary, without any other specific notice to you.
Security: CDC seeks to maintain reasonable commercial precautions designed to help protect the security of your Personal Information and in preventing unauthorized access, misuse, loss or accidental disclosure of it through the use of appropriate technology and internal procedures. However, CDC cannot and does not guarantee the security of your Personal Information or that any communications means will be uninterrupted, error free or not intercepted by others improperly and without authorization.
Retention: CDC may retain information about you as long as it is necessary for us to fulfill the purposes outlined in this Privacy Policy. In addition, we may retain your information for an additional period as is permitted or required by law in order to, among other things, comply with our legal obligations, resolve disputes, and enforce agreements. Where and when required by law, we shall delete your information. However, even if we delete your information from active databases, the information may remain on backup or storage media.
Consent to Processing: By providing any Personal Information to CDC, all persons, including without limitation persons in the member states of the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States of America, and/or in territories or countries outside of the United States of America, and understand and acknowledge their consent, notwithstanding that some governmental authorities may consider the level of protection of such data in the United States not equivalent to that required within the European Union or any other jurisdiction.
Consent to Assignment: By providing any Personal Information to CDC, you will be deemed to have consented to CDC’s disclosure and transfer to, as well as the use by, (a) any party who acquires all or any portion of any CDC service or business unit, whether through merger, acquisition, assignment, or sale, of your Personal Information or other information about you that we have obtained and that is governed by this Privacy Policy and which is related to such service or business unit; and (b) any party who acquires all or substantially all of the assets of CDC, whether through merger, acquisition, assignment or sale, of your Personal Information or other information about you that we have obtained and that is governed by this Privacy Policy.
Links to Other Websites: From time to time we may offer links to other websites from our Sites. Other websites may also reference, advertise, or link to our Sites. However, we do not endorse or sponsor other websites, are not responsible for the privacy policies, practices or the content of such websites, expressly disclaim any statements or assertions made on such websites, and deny all liability associated with your use of, and the content on, such other websites. You may arrive at one of these websites through clicking on a banner advertisement, as part of a co-branding arrangement, or simply by selecting a link on any of our Site pages. These websites might issue their own cookies or collect Personal Information, so please use caution when visiting an external website. We are not responsible for the actions or policies of such third parties with respect to Personal Information or other information you may give them, and you should carefully read and understand the applicable privacy policy whenever you provide Personal Information to anyone.
Policy Governs Use and Changes to Privacy Policy: The terms of this Privacy Policy will govern the use of any information collected while it is in place. CDC reserves the right to change this Privacy Policy at any time. In case of any material change, we will change the “Last Update Date” in this Privacy Policy and/or post a notice on the Sites. Changes to this Privacy Policy are effective as of the stated “Last Update Date” and your continued use of the Sites on or after the “Last Update Date” will constitute acceptance of, and agreement to be bound by, those changes.
Questions: If you have any questions or comments about our Personal Information practices or about this Privacy Policy, please feel free to send us a message or write us at:
CDC Software LLC
Attention: Matthew Bieber, CEO
240 Market Street
Suite 1B
Bloomsburg, PA 17815
Email: mbieber@cdcsoftware.com
